Estonian, German, Hebrew, Lithuanian, Persian Uzbek, and Russian
speakers Main responsibilities: - Investigating and resolving reported
issues (inquiries via the ticketing system), such as requests for
account support or potentially abusive content- Enforcing client's
Terms of Use by carefully monitoring reports of abuse on the site-
Becoming and remaining knowledgeable about client’s products and
community standards- Using market-specific knowledge and insights to
find scalable solutions to improve the support of our community of
users- Gathering, analysing, and utilising relevant data to develop
ways to improve the overall user experience- Recognising trends and
patterns and escalating issues outside the company policy to the
global team- Identifying inefficiencies in workflows and suggesting
solutions Skills & Competences: - Strong personal resilience with the
ability to operate in a pressured and fast-paced environ
We need : Dutch (Fluent)
We need : English (Good)
Type: Permanent
Payment: Contact us
Category: Languages